FAQ

Our most frequent asked questions to get started

Our SG->MY Transportation Services

If you have your trip planned but need assistance with booking, we’ve gathered our customers’ most frequently asked questions to guide you through the process.

01.

Book a Transportation

From Singapore to the most popular places at Malaysia

02.

Traveling with SGMYTransportation

Ensuring a relaxing and roomy travel experience.

Book a Transportation

From Singapore to Malaysia

All our transport charges are per vehicle and not per passenger.

Yes, kindly note each additional pick up or drop off will be additional SGD10.

You can change your trip plan 24 hours before the scheduled date. However, the acceptance of the revision subject to the availability of the driver.

No. Booking payment is not required. Full payment can be made to the driver during the pick up.

You may book directly using our online booking form. For faster respond, you may WhatsApp us +65 9072 7297

You can make the payment in cash to the driver in Singapore Dollar. No credit card is accepted.

You can book anytime before the pick-up date. However, to ensure transportation availability, we encourage you to schedule your booking at least 24 hours before we you travel.

Traveling with SGMYTransportation

Flexibility, Affordability, Customer satisfaction.

All rates are listed on our website. There is no extra charge once we have confirmed your booking unless you requested change of your destination point during the travel.

Yes, all passengers are covered under vehicle insurance for your safety.

We provide transfer services from Singapore to anywhere in Malaysia, not only in Johor Bahru. You may check all other destination.

Your driver will be waiting at the arrival hall and carrying a board that has the passenger’s name on it. Besides, your driver has your details and may contact you.

It would take 2 hours travelling time from Singapore to Johor Baharu depending on the traffic condition.

We do not impose any cancellation fee but would appreciate if you could inform at least 48 hours before your travelling date for any cancellations.

Our transportation includes Toyota Innova, Toyota Alphard and Hyundai Starex. Each transport model will have different rates, kindly refer to our website price list table or contact us for more details.

No. The passengers need to stay in the car during the entire journey.

You will receive your driver’s details on WhatsApp or SMS by 9:00pm on the night before your travelling date.

We usually don’t impose a surcharge if you provide us with your flight information during the booking. This helps us to estimate your arrival time and keep track of the flight schedule for any delay or cancellation.

Our Booking Process

01.

Check The Rates

From Singapore to the most popular places at Malaysia

02.

Fill in Booking Form

Select Trip Type and send us your booking details

03.

Receive an Email

We’ll contact you within 24 hours to re-confirm your booking

04.

Travel with Us

Ensuring a relaxing and roomy travel experience

Need Our Driver to Pick You Up?

Experience the ultimate convenience with our reliable transport service, ready to pick you up whenever and wherever you need

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